Frequently Asked Questions
Everything you need to know about shopping at City Man.
What is the standard shipping timeframe for domestic orders?
We offer standard shipping which typically takes 3-5 business days. Express options are available at checkout for 1-2 day delivery.
What is your return policy for apparel and accessories?
We accept returns within 30 days of purchase, provided the items are unworn, have all original tags attached, and are in their original packaging.
How do I determine my correct size in City Man clothing?
Each product page features a detailed size guide with specific measurements. We recommend measuring a similar garment you own to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, City Man ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.
Can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.